Privacy Policy
Last updated: January 2024
1. Introduction
iRopeAccess ("we", "our") is committed to protecting the personal data of our clients, partners and website visitors, in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy describes how we collect, use, store and protect your personal information.
2. Data Collected
We may collect the following personal data:
- Full name
- Email address
- Telephone number
- Company name (where applicable)
- City and county
- Description of the service requested
- Browsing data (cookies, IP address, browser)
3. Purpose of Processing
Your data is collected for the following purposes:
- Responding to contact and quote requests
- Delivering the services contracted
- Sending relevant communications about our services
- Improving the website browsing experience
- Fulfilling legal and regulatory obligations
4. Lawful Basis
The processing of personal data is carried out on the basis of consent, performance of a contract, compliance with a legal obligation and legitimate interests of the controller, as applicable under Articles 6 and 9 of UK GDPR.
5. Data Sharing
We do not sell, rent or share your personal data with third parties for commercial purposes. Your data may be shared only with essential service providers (such as hosting and email services) who maintain appropriate security standards.
6. Storage and Security
Your data is stored on secure servers protected by appropriate technical and organisational measures to prevent unauthorised access, loss or alteration. We retain your data only for as long as necessary for the purposes described.
7. Your Rights (UK GDPR)
As a data subject, you have the right to:
- Confirmation of whether your data is being processed
- Access to your personal data
- Rectification of incomplete or inaccurate data
- Erasure of unnecessary data
- Data portability
- Withdrawal of consent
- Lodge a complaint with the Information Commissioner's Office (ICO)
To exercise your rights, please contact us at: info@iropeaccess.co.uk
8. Cookies
Our website may use cookies to improve your browsing experience and collect anonymous statistical data. You can configure your browser to refuse cookies, although this may affect some website functionality.
9. Changes
This policy may be updated periodically. We recommend that you review it regularly. Significant changes will be communicated on our website.
10. Contact
For questions about this Privacy Policy or the processing of your personal data, please contact us:
iRopeAccess
Email: info@iropeaccess.co.uk
Phone: 020 8129 2169
London, United Kingdom