Privacy Policy

1. Introduction

Last update 28/01/2025. This Privacy Policy explains how IROPEACCESS LTD ("we," "us," or "our") collects, uses, stores, and protects personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using our services or website, you agree to the terms outlined below.

2. Data We Collect

We may collect and process the following data:

Personal Data: Names, email addresses, phone numbers, and business details (e.g., from clients, suppliers, or job applicants).
Website Usage Data: IP addresses, browser type, pages visited, and cookies (see Section 6).
Project-Specific Data: Information related to service requests, site assessments, or safety documentation.

3. How We Use Your Data

We process data for legitimate business purposes, including:

Communicating with clients about services, quotes, or projects.
Managing contracts, invoicing, and compliance with legal obligations.
Improving our website and services through analytics.
Ensuring safety and compliance (e.g., verifying technician certifications).

4. Legal Basis for Processing

We rely on the following legal bases under UK GDPR:

Contractual Necessity: To fulfill agreements with clients or employees.
Legitimate Interest: For business operations, marketing, or safety compliance.
Legal Obligation: To meet regulatory requirements (e.g., tax or health and safety laws).
Consent: For marketing communications (you may withdraw consent at any time).

5. Data Retention

We retain personal data only as long as necessary:

Client Data: Up to 7 years for tax and contractual purposes.
Job Applications: 6 months unless consent is given for future opportunities.
Website Analytics: Aggregated/anonymised after 12 months.

6. Data Security

We implement technical and organisational measures to protect data, including:

Encrypted storage for sensitive information.
Restricted access to authorised personnel only.
Regular security audits of digital systems.

7. Sharing Data with Third Parties

We only share data when necessary, such as:

Subcontractors: For project delivery (under strict confidentiality agreements).
Legal Authorities: To comply with lawful requests (e.g., HMRC or health and safety regulators).
Service Providers: Secure third-party tools for email, accounting, or CRM systems.

8. Your Rights

Under UK GDPR, you have the right to:

Access, correct, or delete your personal data.
Restrict or object to data processing.
Request data portability.
Lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise these rights, contact us at info@iropeaccess.co.uk.

9. Cookies & Tracking Technologies

Essential Cookies: Required for website functionality (e.g., login sessions).
Analytics Cookies: Monitor traffic and user behavior (e.g., Google Analytics).
Marketing Cookies: Used for targeted ads (if applicable).

You can manage preferences via your browser settings or our cookie consent banner.

10. Updates to This Policy

We may update this policy periodically. Changes will be posted here, with the "Last Updated" date revised accordingly.

Contact Us

For questions about this legal page or our services:

Email: info@iropeaccess.co.uk
Phone: +44 7551 781308
Address: 128, City Road, London, EC1V 2NX, UNITED KINGDOM.